We do our best to deliver orders same day. In most cases, orders placed by 3 pm can be qualify for same day delivery. If you have specific instructions for the delivery driver, please make sure to specify on the checkout page.
Holiday Orders:
To ensure delivery of your items on any certain holiday, including Mother’s Day, Valentines Day, Easter, Father’s Day, Memorial Day, Veterans Day, Passover, Purim, Hanukkah, Rosh Hashanah etc... please try to place your order at least 48 hours in advance. 24 hours at the minimum.
Special Orders:
Certain special colors and unique flowers must be ordered about 1-2 weeks in advance, as they take more time to get ahold of. If a product is a Special Order item, it will be specified on the product page. VISCADA will try to accommodate your special orders to the best of our abilities.
Substitutions for Special Occasions:
Due to the importance of delivering orders for special occasions, such as birthdays, anniversaries, or funerals, on specific days, we may make a substitution of equal or greater value to ensure timely delivery if the flowers you requested are not available and if we are not able to contact you via the phone number(s) or email address you provided.
Card Messages:
The message that you write in the Card Message field is the message that is sent with the gift. We do not include any billing information with your order.